Customer Reviews

I bought a used truck from them. Had some defective suspension parts confirmed shortly after my purchase. They corrected the missed defective parts at no charge. The service department did an excellent job and my vehicle was clean at pick up. Staff was quick to resolve issues and very polite.

I wouldn’t service my vehicle anywhere else. They’re always so nice and attentive. The booking process is convenient, they always have availability, and the services don’t take all day when you wait at the dealership. It’s always a great experience every time.

I did not have any intentions of purchasing that day and was just exploring but found found exactly what I was looking for at a fair price. Mike Helton was great and I never felt any pressure to purchase.

I did not end up purchasing a vehicle from John Jones, but I had an excellent shopping experience with Jon. He was patient and answered any and all questions I had. I never felt pressured in any way and I appreciated his time and expertise. I would recommend Jon to anyone looking to purchase from John Jones in Scottsburg.

The facility is clean and organized - the personnel are knowledgeable and respectful and friendly.

Jon Moore was my sales man........the most important thing to me was.........JON WAS NOT!!! aggressive or pushy. I had a concern with the height on my garage over head door, weather or not the new truck was to tall....( all was good) Jon was REALLY, REALLY, PATIENT with me.......also somone that would take time from their vacation to make sure everything was good on the final paper work???????? to me that was ABOVE AND BEYOND the call of duty... THANKS JON.....((-:

The waiting area was clean, it was fast and the staff was friendly and informative.

Making appointment was easy and got in quickly for an oil change. Waiting room was nice. Wait was not long. All staff were friendly.

Salesman was very friendly, very nice and very knowledgeable. He helped my mom set up the vehicle, and when we had problems the team was their to help troubleshoot. This is a very nice place to go if your looking to buy a vehicle

Mike Helton as always is a first class professional. I buy a lot of vehicles in the area and Mike separates himself from the rest and that’s the reason I have purchased 4 vehicles from him at John Jones since 2017.

Love Dustin. He was was so pleasant and helpful.

Nathan Jones and Jon Moore, along with the service team, have been extremely helpful from the beginning of our car purchasing experience. Several weeks after the purchase, we had an unfortunate and unforeseen issue with our car and they made it right without hesitation. We appreciate the outstanding customer service as always at John Jones GM City!

Drove 800 miles and couldn't ask for a better experience.

Staff is always friendly and helpful.

Service was performed in a timely manner and didn’t try to push services I didn’t need.

Always a pleasure doing business with John Jones! They make everything as easy as it gets to buy a new car.

Everyone in the service department especially Logan and Alissa are extremely helpful. Chris the mechanic has spent the time to explain to me the issues my truck has been having. Very grateful.

Dustin at John Jones in Scottsburg, Indiana was great to work with! Thank you very much!

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Mark was awesome he went out of his way to make sure I got what I wanted. Even though my credit was low. Thanks Mark

Great experience at John Jones in Scottsburg! They were very friendly. I will definitely be going back!

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Great experience at John Jones in Scottsburg! They were very friendly. I will definitely be going back!

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Fletcher Chrysler Dodge is a good place to buy a vehicle of your choice

Very friendly! Had an oil change my car was is and out!!

I had a Great experience with Chris Pruett!

John Jones auto group Service Manager in Scottsburg went to bat with me and Talked to management for them to cover the 2400 out of 5400 for a new transmission. Even though it took almost a month they did fix my transmission on my 2016 Nissan Sentra S that i only had driven 120 miles thanks

Very friendly and helpful in everything I need .

The employees very helpful

I’ve been in the automotive business for well over a decade. Wayne Burns & Xcephus Bren are the best!! I pass up multiple dealerships leaving Louisville, Ky. It’s worth every mile!! Logan Gray & the Service department are simply amazing! I will always take my vehicles to John Jones Auto Group!!! Thanks for the outstanding service!!

Great service and experience buying.

Mike made the process smooth and quick. He listened to what I wanted and only showed me things I wanted to see.

Jon was very helpful ,was a pleasure to work with him

Nice friendly atmosphere. Very knowledgeable

My new dealership for my corvette. I'm looking forward to a long relationship. My first appointment is in 2 weeks. If I'm happy with the quality and care they take with my car. I'll move it to 5 or even 6 stars. 4 stars for really nice people and a clean shop. 😎.

Purchased a used Lincoln. Caleb was super helpful, accommodating, kind and I never felt like a bother to him. I appreciate you, Caleb. Ask for Caleb Minton, if you go here for a purchase!

Easy to call and get service scheduled

Always friendly and checking in on you while you wait.

Everyone at John Jones was very nice, smiling all the time and eager to assist. Alyssa in Service was especially helpful to me and the quality of service overall was fantastic! I bought my car there 7 years ago, and I was still made comfortable and treated as a VIP.

The repair service department was done with my vehicle in a very quick efficient manner. Alyssa made sure that I was well taken care of. Great experience. Quality service 👌

Everyone was so very kind

Always friendly and helpful

It was my first visit and everyone was very friendly and welcoming and professional. The work was done expeditiously, I will be back. Ed Umbreit Sr.

Very friendly, and very helpful, they get you in and out quickly, and explained everything that was wrong I will buy my next truck there

Very professional, did exactly what I ask and got a very good explanation of my diagnostic check of my car and I feel it was a very honest response. Thank you.

Thank you for helping me out. You all were very nice and extremely helpful. Happy holidays to you all.

Great service, and communication. They keep you informed on what is going on well.

Service man trued to sell me things I did not need. All I wanted was an oil change. He has a list for next service that will cost $400. I probably won’t come back.

In as scheduled done in a timely manner clean waiting area and restrooms good job

Logan in the Service Department was extremely helpful. He was always available to answer questions and was very polite.

I used John Jones of Scottsburg today for the first time. What awesome service in the service department!!!! First class all the way. I wasn’t able to drive my car in there today, so they made it easy by picking my car up and taking care of everything!!!! They went the next step and had washed it before bringing it back home. Called when on their way and on the way back home. Thank you so much for taking great care of my car!!!!!!!

My kids and I were headed to my grandma’s house in Alabama for Thanksgiving and four hours away from our home, when my car started to act funny. The service gentleman, Logan, was an absolute delight. Logan was able to give recommendations, called my dealer and pointed me to the rental shop nearby. He was very kind, understanding and went above and beyond to help solve our problem. Thank you for your kindness

Very friendly staff

They were very professional and did a 27 point inspection

I was treated nicely while I waited for my service to be completed.

My wheel bearing went out on my van on the way back from a vacation. I was half way home and was going to be stranded. It was almost four on a Friday when I went to the dealership. They got me right in right away, assessed the problem and got the van fixed right away. The staff was very nice and courteous and they were a real blessing.

Worked with Matt Smith for the second time in a year!! He made the experience so much better than I expected after unexpected issues with my old car. Thanks so much for being patient.

Could not ask for better service! Chris Jones went out of his way to find the Vehicle my grandson's family was looking for. We will not buy from anyone else!

Matt Smith hooked me up with the vehicle of my dreams. I went in thinking I couldn’t get what I wanted and I came home with a new jeep. Highly recommend.

Matt Smith is an excellent salesperson. He is no pressure and gets the customer what they want. Highly recommend him

My experience buying vehicles in the past didn’t always go as planned. I approached Matt Smith for help. I gave him a long list of my needs and wants. I knew this would make his job hard. Not only am I please with the outcome but also the process. He checked off every box I had but he also surprised me mid way. He did not disappoint me. Fully recommend Matt Smith.

Andrew was great. He got a car delivered for me from Salem and got me in it. Thank you for all the help!

Great experience!!

We just recently bought a car at John Jones in Scottsburg, and it was a great experience! Matt Smith went the extra mile to make sure we were totally satisfied. there was no pressure from this salesman! Everything was so easy, and he made us feel like family. The walk-thru of the dealership was fantastic! We will definitely recommend Matt to everyone!

I came into this dealership Weds 10/5/22 and a great gentleman by the name of Matt helped me find the car I was looking for. Once I found the car that I wanted to purchase he made my purchase experience extremely easy. I had one issue with the car and right away he made sure the dealership would handle that issue. Once we got that taken care financing was explained in very simple terms that it was easy to understand. They got me a great rate in a time of very high interest rates and one of the best aftermarket warranties ...

My husband and I purchased a car for our daughter and Michael Helton was our salesman. He was very honest and trustworthy and I felt the experience was very positive. I would definitely recommend this dealer.

Dustin Yokum was a very knowledgeable of the vehicle he sold us and wanted to make sure we got the vehicle that we wanted for a great price. He was very polite and the best ever salesperson. It was a great experience.If your looking for a friendly salesperson who will take the time to get you in a vehicle you like and fits you. talk to Dustin Yokum. He is Awesome 👍

Quick and Friendly service, arrived early and was able to get quickly serviced and helped. Great customer service, was my first time- arriving at this location due to recently moving and was guided thru on everything. Wait time in the lobby was pleasant and very minimal. After service was approached on the work completed and extra services that would be beneficial and crucial to keep vehicle in good health. Overall great experience and will continue to come for services.

Really nice and found exactly what I wanted and needed for the right price. Thanks. Mark Jones

John Jones is the best Chevrolet dealership in Indiana in my opinion and Caleb Minton is the Best sellsman thay both make for a wanderful buying experience

Had repair work done there. Was satified with service & work done. Will visit again if need work done. Nice clean,fast, friendly service.

My salesman Collin Lewis was great! We started out over the phone talking about a vehicle I was interested in. He answered all my questions and made purchasing the vehicle an easy transition. Collin also helped me order running boards for the truck, which would usually be a service departments job.

Amazing service and very easy to work with, 100% recommended this dealership! Michael was an excellent salesman.

Very friendly and patient. Collin is an excellent salesman. The whole transaction was pleasant and they accommodated my needs.

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Great fast service

Everything was good!

Matt Smith worked with us to find the exact vehicle we were looking for. He went above and beyond!! He made our experience amazing. I will always go back to John Jones to deal directly with Matt!! I have recommended Matt to several friends and family already. This is the third vehicle our family has purchased from him.

a good job

I called in on a Monday evening to the reapir shop 10 minutes before closing and they actually answer. Best of all in the morning at 8 am I got a call back from the service department manager with answer to the question I had. Great service!!!!! Have a great day and God bless y'all!

The service I received was wonderful. The gentleman who met me at the door and walked me through everything, was extremely helpful. The Mechanic was good and got me out the door in a very short amount of time. My car is fully under warranty and I just paid for an extended warranty so my only frustration was being charged 40 dollars to have the part delivered in a timely way

Great experience with no hassle. They will help you with whatever your needs may be. Thanks Matt, Nora, and the rest of the staff that helped with our purchase you guys rock!

Very nice and professional staff.

From Sales (Scott) to Service (Amanda), over the years, my Experience has been Great! When my Friends tell me they are looking for any type Vehicle; I tell them to see you folks first, they will find it. L Kavanaugh, Sr.

Did not get the the price I wanted until about 8 hours later. I do understand that the dealership is to make money but that was a WASTE of my time. Still waiting on the second key from the dealership. Now this is very upsetting as only having ONE key to the brand new truck. If it was not for the two things I stated above I would have given 5 stars and a 10 score. Salesman Collin was nice and not very pushy. (beginning to wonder how this key issue will turn out, when will I get it)

Salesman was a big help and very knowledgeable.

Oil & filter change, Lube and tire rotation, along with total vehicle operations safety check done professionally, timely, effluent manner. All at a cost savings price

We had the absolute best experience with the amazing help from Chris Pruett! He made the buying process so easy for us, especially since we didn't have the longest line of credit. We couldn't have asked for a better deal from a better person! We will continue to work with John Jones in our future as well!