Customer Reviews

The service department was a huge help with my emergency tire issue, thank you!

Great customer service

I worked with Mark Jones and he was fast and easy and friendly to work with.

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John Jones Autogroup of Scottsburg was great. Gabe was awesome.

Service Dept and advisor are awesome

perfect

Mason and the whole team were exceptional. They made it easy to navigate from beginning to end!

Mark was super nice and helpful. Got us in a newer car and went out of his way with finance options. So happy with my new ride

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Michael Helton great to work with during our visit and purchase of our used vehicle.

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Purchased a used car today from Mark Jones in Scottsburg. Very pleasant experience. Mark was very helpful, considerate, personable and knowledgeable. Highly recommend.

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I love that I could drop my car off the day before and not have to stay around till it was done.

Mark Jones got me out of the dealership with a nice truck. Couldn’t do it without him. You go Mark Jones!!

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We worked with Mark Jones and he was so helpful and easy to talk to. The process wasn't long or stressful. We came in with certain expectations and they were met. We are very pleased with our transaction at John Jones and working with Mark.

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There was a miscommunication (no communication) in Oct while I was there having my vehicle serviced. Recently I ran into a problem and was very upset that I wasn’t informed about the issue and it could have resulted in me being stranded. I reached out to Justin (service manager) about the issue. I was pretty upset and not as nice as I would have liked to be. Justin looked into the matter and helped come up with a plan to fix and resolve the issue. Justin and his crew not only fixed the issue but went above and beyond ... Read More

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Google - Mar 5, 2025

There was a miscommunication (no communication) in Oct while I was there having my vehicle serviced. Recently I ran into a problem and was very upset that I wasn’t informed about the issue and it could have resulted in me being stranded. I reached out to Justin (service manager) about the issue. I was pretty upset and not as nice as I would have liked to be. Justin looked into the matter and helped come up with a plan to fix and resolve the issue. Justin and his crew not only fixed the issue but went above and beyond to take care of some other things that were needing addressed.

Mark Jones was a fantastic help with helping me find a perfect car that fit my needs and desires. He worked with me on making a deal and I couldn’t be happier! Thank you Mark!

The experience that i had with Mark was like no other Great Great person even better man i would send anybody here to John jones great environment thanks again for everything Mark

I recently worked with Mark Jones to get my new mini van! He did a wonderful job and was very personable!

He helped me an my boyfriend! Nice guy

Mark and kloss they are the best

Great interaction with the service team - made me feel very welcomed !

Very positive experience. Mark is very personable and down to earth. You can trust him to be honest as you evaluate vehicles to purchase.

Stopped in to take a look at the shiny new vehicles, and left with one thanks to our new friend Mark Jones!

Excellent service from Michael Helton

Mark Jones thank you for getting me the best deal ....

Mark took great care of me at John Jones Automart. Got a great deal.

Mark Jones was wonderful and made the process super easy!

Bought a truck today, had a great salesman and great finance lady. Was absolutely the best auto purchase I've ever had. Best of luck to everyone involved with my purchase.

Mark was very helpful. Would definitely be going back.

Mark was great to work with! Worked with us to make a deal and was great with our kids that tagged along too! 10/10 recommend

Jon Moore was our salesman and he was very helpful and accommodating.

I thought I had a bad rotor in the back left, but it was a rock. It did screech. It now has an irritating sound when I back it out of sitting out in cold weather. People are very nice and helpful. I would have given a 5 stars if there wasn't a remaining sound.

Mark Jones was amazing! He was kind, very great to talk to and he helped us tremendously! We appreciate everything you did for us Mark! We went home with a new car!

We had a great experience buying a truck from Mark Jones. He was easy to work with & even delivered the vehicle to my workplace 2 hours away -- himself! Communication was great & we found the whole experience painless.

I worked with Mark Jones and he was absolutely amazing! Very friendly, great customer service, and very willing to help us out! I would definitely recommend to anyone looking for a car 😊

Brought my sister to John Jones today to just look at used vehicles but I'm happy to say with the help of Mark Jones she bought a brand new vehicle. He was great and went above and beyond! Thank You Mark!

Mark Jones helped me buy my first car!!

I hate car dealerships and don't write many reviews, but these guys did a good job. I bought an older SUV and had an issue with it right away (Emissions light). They got it repaired and made it right.

Service dept did great time, clean and friendly place

Mark Jones made the process easy and was super helpful!! Great guy to work with!!

ALWAYS DO A GREAT JOB FOR US

Great service, pleasant, friendly atmosphere, and special thanks to Brandon A. — Love the Car!

Quality sales person

Mark Jones was VERY professional and VERY transparent and let my husband and I know up front what exactly was going on. He went ABOVE AND BEYOND to help us get my dream MOM CAR!!!!! I LOVE IT!

Had a great experience with Mark Jones

This dealership and people that work here are awesome. The salesperson Jon Moore was easy to work with and cared about my needs as the customer for the vehicle we were after. A great experience all around. This dealership facility is super clean and organized as well. That was a big plus for me.

Brandon Atchison helped out great

Chris was an expert with the knowledge and understands the importance of an individual's time. I am also an understanding customer, so our interaction was a positive one. I came in with 2 vehicles I wanted to test drive, and I was on the road in minutes. If you visit this establishment, ask for Chris Pruett!

Justin was very informative and helpful today during my service! My oil change and tire rotation was done by Dillion and everything was checked and performed in a timely manner. I would give 10 stars if I could. Thanks, guys!

I came in to trade in my truck, and I was greeted by Brandon as I got here. Brandon was super nice and explained everything to me. We went over how much I could afford a month, and We teat drove a couple of vehicles the he said would be in my price range. He helped me through all the steps of getting the vehicle of my choice.

They was able to help us out with a bad situation and make it right. Service and sales staff were amazing the whole entire time

It was the normal dealership experience they were very nice but it took about 4 hours to get the deal done. A little dissapointed I noticed they didn't clean the inside of the windshield ,small thing I know but when you spend that much money you expect a lot.

Mark Jones was such a big help and gave quality options and advice. We appreciate all his hard work.

Very friendly staff. They go above and beyond for you.

Thank for working hard to find me the SUV that I like.

Mark Jones helped us purchased a 2017 truck

I worked with Mark and he was great to work with on my first vehicle purchase

Our salesman was Mark Jones. He was very helpful and got us into a car for our son.

My Equinox had routine service while my husband and I waited. Everyone with whom we came in contact was super nice and courteous. Even though the personnel didn't know us, from our interactions, you would have thought they had known us for a long time. They make it fun to get your car serviced. Just a thought ... It would be super if the windshield was cleaned as a courtesy before leaving!

The people were friendly there. I took my Silverado in on Tuesday for a warranty repair on the radio (the blue tooth stopped working) and they also found another recall issue and fixed that too. Radio has been working like a champ. Took a few days though, due to the complexity of the radio problem. Did good work though, will go back if I need service.

Jarod did a good job.

We had a great experience here! Our salesman, Brandon, was awesome. We drove 4 hours to get our vehicle, and by the time we arrived they had everything ready for us. Brandon made the buying process quick and easy!

Great buying experience with Mark Jones... easy to talk to and relate with. Whole dealership crew was kind and enjoyable... Sauce Boss

They always do a great job!

We were driving through, had car issues and panicked. Rick at John Jones auto group was amazing, he went above and way beyond to help us and calm our nerves. I highly suggest this auto group. The most kind and friendly people!! If you are looking for great service, this is the place. We cannot thank you enough for your incredible hospitality. ❤️

Mark Jones was very helpful.

i worked with mark john’s today in scottsburg. it was a great experience. he got me approved for a brand new car. i’m so excited!

Mason Busick was very friendly and helpful!

Always great service, never an issue

Great Experience Working With Mark Jones!

Worked with mark jones in scottsburg did awsome with transaction

Mark Jones at Scottsburg did a great job helping my mother, grandmother, and myself.

I called John Jones in Scottsburg after our vehicle was in an accident & deemed a total loss. My husband & I had been driving through the lot on Sunday & I fell in love with a certain Blazer. I spoke with Mark Jones Monday morning & explained my husband & I had extremely busy schedules & would try to make it before they closed. We made it 5 minutes before they closed & Mark & the John Jones team stayed until we we able to finish the financing & drive my Blazer home that very same night! This was a ... Read More

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Google - Jun 9, 2024

I called John Jones in Scottsburg after our vehicle was in an accident & deemed a total loss. My husband & I had been driving through the lot on Sunday & I fell in love with a certain Blazer. I spoke with Mark Jones Monday morning & explained my husband & I had extremely busy schedules & would try to make it before they closed. We made it 5 minutes before they closed & Mark & the John Jones team stayed until we we able to finish the financing & drive my Blazer home that very same night! This was a life saver since our insurance rental car time was up the following day. I can honestly say the entire experience was great... No pressure & above & beyond customer service by staying after hours to help us out. John Jones you have a customer for life!

Fantastic customer service. Mark went above and beyond to help me.

Chris and all of the staff at John Jones were very helpful! This is my 2nd vehicle with them and so far I am pleased! Thank you

I had a great experience working with Mark Jones at John Jones Auto Group in Scottsburg.

Love my truck I purchased!!

Friendly and helpful. Dropped off my truck and they even finished my service before my scheduled appt.

Great customer service!

You didn't take your time on my car. You took it in and got it done in no time.

Great. Was easy.

Having been recommended Michael Helton as my agent from a previous purchaser at John Jones Scottsburg, he was very accommodating with my many questions and concerns. Due to my need to return to the dealership a conflict arose, and Michael wasn't available, but had Mark Jones on standby waiting on me. Both gentlemen were a pleasure to work with and I highly recommend using them for any future auto needs. SUPERMEN!!!

I called Mike Helton and told him what I was interested in. He brought the Explorer in for me from another lot and we made a deal in 15 minutes. Got what I wanted at the price I wanted and was not haggled to death. I would recommend Mike and John Jones to anyone. Well worth the drive from Seymour,In. Thanks for making it easy !

Thank you Mark Jones for getting us our newest car!

Had a very good experience with sales associate Mark Jones. Very impressed with there establishment and with all the sales manager's.

Great experience

Very easy to deal with

Was very helpful and helped me get something I liked after having an accident in my last car